Onboarding during Covid 19
Case Studies
Story
In mid-March, most of our clients developed the
home office system in a matter of days and made it possible for employees to
work online in a situation caused by COVID-19. Not only did they need to modify
their day-to-day operations, but also their recruitment and selection
processes. Our software developer and other IT clients were able to respond
quickly and effectively to change, while others were less able. It was a
difficulty for our client in the financial field that in the past all
candidates, all rounds took place in person and the candidates were met in
person not only by the professional manager and HR manager but also by the CEO
before the final decision to issue the offer was made.
Goal and challenge
In this difficult situation, our Client turned to
us to help them with some ideas on how they could continue their recruitment
selection. It was important for them to be able to provide efficient and fast,
simple and convenient solutions for the candidates as well. They were asked to
do market research and suggest solutions to them.
Action plan
Process
Our most important task was to prepare relevant data that
also meets the uniqueness and specific expectations of our Client. At the end
of the survey, we presented our suggestions and the developed solutions, which
our Client was able to apply according to the current situation. We have
proposed a quick-to-implement and easy-to-use online communication platform
that can be used not only for internal communication but also for conducting
video interviews with multiple participants. We drew their attention to the
fact that they can assess the soft skills of the candidates and that certain
chemistry, also online, by discussing situational tasks or professional case
studies together, in collaboration with their direct colleagues. Bidding and
acceptance, negotiation of contract points can be solved by email, and signing
can also be eliminated by digital signature or printing and scanning in the
current situation. It was a problem for our Client how the equipment of the
future employee, in this case his laptop and mobile phone, would be handed
over. Enloyd has assessed what parcel delivery services are available and has
proposed a cost-effective solution. After that, the onboarding process can
start on the common communication platform with the support of helpful
colleagues.
Effects
We proposed to implement the outlined solutions in a short
period of time, up to one or two days. It included elements that also cover the
processes of interviewing, admission, and onboarding, and they allow for a
smooth continuation and solution of staff growth.
Uniqueness
Our Client was able to implement the ideas
received from us in two days. Along these lines, they also successfully have a
final interview, an offer, and an entry. The new colleague got his work tools
and his onboarding started. With our suggestions, they were able to close a
selection and start an entry. By implementing the solutions we propose, they
can continue to maintain the planned growth rate and the company’s set business
goals.
