In mid-March, most of our clients developed the home office system in a matter of days and made it possible for employees to work online in a situation caused by COVID-19. Not only did they need to modify their day-to-day operations, but also their recruitment and selection processes. Our software developer and other IT clients were able to respond quickly and effectively to change, while others were less able. It was a difficulty for our client in the financial field that in the past all candidates, all rounds took place in person and the candidates were met in person not only by the professional manager and HR manager but also by the CEO before the final decision to issue the offer was made.
Goal and challenge
In this difficult situation, our Client turned to us to help them with some ideas on how they could continue their recruitment selection. It was important for them to be able to provide efficient and fast, simple and convenient solutions for the candidates as well. They were asked to do market research and suggest solutions to them.
Our most important task was to prepare relevant data that also meets the uniqueness and specific expectations of our Client. At the end of the survey, we presented our suggestions and the developed solutions, which our Client was able to apply according to the current situation. We have proposed a quick-to-implement and easy-to-use online communication platform that can be used not only for internal communication but also for conducting video interviews with multiple participants. We drew their attention to the fact that they can assess the soft skills of the candidates and that certain chemistry, also online, by discussing situational tasks or professional case studies together, in collaboration with their direct colleagues. Bidding and acceptance, negotiation of contract points can be solved by email, and signing can also be eliminated by digital signature or printing and scanning in the current situation. It was a problem for our Client how the equipment of the future employee, in this case his laptop and mobile phone, would be handed over. Enloyd has assessed what parcel delivery services are available and has proposed a cost-effective solution. After that, the onboarding process can start on the common communication platform with the support of helpful colleagues.
We proposed to implement the outlined solutions in a short period of time, up to one or two days. It included elements that also cover the processes of interviewing, admission, and onboarding, and they allow for a smooth continuation and solution of staff growth.
Our Client was able to implement the ideas received from us in two days. Along these lines, they also successfully have a final interview, an offer, and an entry. The new colleague got his work tools and his onboarding started. With our suggestions, they were able to close a selection and start an entry. By implementing the solutions we propose, they can continue to maintain the planned growth rate and the company’s set business goals.