Back Office Sales Coordinator English AND German speaking

Our client is a one of the world's leading stainless steel processors. With their state-of-the-art machinery and expert R&D team, they can manufacture complex equipment and products of outstanding quality. They have a solid reputation in the Western European HoReCa and healthcare sector. Precise work, innovation and quality are their trademarks.

Join their growing team as a Back Office Sales Coordinator – English AND German speaking to support the DACH region.

 

Place of work: Budapest: on-site with 1 day home office after probation

 

What our Client expects from you?

• Intermediate education
• Knowledge of MS Office
• Quick problem-solving ability
• Ability to work independently
• English and German B2 or higher level of language proficiency, both spoken and written
• An advantage: Call center experience / IT help desk experience / Experience in logistics experience / Customer service experience / Transitional experience an advantage

 

What are the daily tasks? 

• Establishing good relationships with internal and external partners
• Keeping in touch with designated clients both by phone and e-mail
• Order management from order entry to invoicing within the specified deadlines; preparing credit notes
• Answering general product-related questions, primarily about possible delivery times
• Checking order data with information in the company ERP system
• Updating customer master data (contacts, order updates, etc.)
• Arranging freight primarily with parcel delivery service providers
• Preparing advance request letters and advance invoices
• Receivables management (continuous follow-up and reminders to customers)
• Complaint and return handling
• Supporting company goals by achieving the goals assigned to the department
• Preparing long-term supplier statements
• Performing other tasks as instructed by the managing director or direct superior

 

What our Client offers for you?

• Competitive salary and benefits package
• Continuous professional challenges
• Professional development opportunities